Privacy policy

At Tate Jacob, your privacy matters. We’re committed to protecting your personal information and being transparent about how we collect, use, and safeguard it.

This Privacy Policy explains how we handle your information when you visit our website or make a purchase from tatejacob.com.

1. Information We Collect

We collect personal information that you provide directly, including:

Name, billing and shipping address, email, and phone number
Payment information (processed securely by third-party gateways)
Order details and purchase history
Communications (emails or messages sent to our support team)

We also collect limited automatic data such as:

Device information (browser type, operating system, IP address)
Site usage data (pages visited, time on site, referring links)
This helps us improve our website and shopping experience.

2. How We Use Your Information

We use your personal data to:

Process and fulfill your orders
Communicate with you about your purchases, returns, or inquiries
Improve our website, products, and customer service
Prevent fraud or unauthorized transactions
Send marketing updates (only if you’ve opted in)

You can unsubscribe from marketing emails at any time by clicking “Unsubscribe” in any message or by contacting us at support@tatejacob.com .

3. Sharing Your Information

We never sell or rent your personal data.
We only share information with trusted service providers who help us operate our business, such as:

Shopify (e-commerce platform)
Payment gateways (Shop Pay, PayPal, Stripe, Apple Pay, etc.)
Shipping partners (Royal Mail, USPS, DHL, and others)

These partners only receive the data necessary to perform their services and are required to protect it in accordance with data-protection laws.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us:

Remember items in your cart
Save your preferences
Analyze site performance and marketing effectiveness

You can manage or disable cookies through your browser settings.

5. Data Retention

We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes. When no longer needed, data is securely deleted or anonymized.

6. Your Rights (UK & EU Customers)

Under the UK General Data Protection Regulation (UK GDPR) and EU GDPR, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing at any time
Request a copy of your data in a portable format

To exercise these rights, contact support@tatejacob.com . We’ll respond within 30 days.

7. Data Security

We use SSL encryption and secure server protocols to protect your information during transmission and storage. Payment data is handled only by certified payment processors and is never stored on our servers.

8. International Data Transfers

As we operate globally, your information may be transferred and processed outside the UK (e.g., in the U.S.) by our verified service partners. All transfers comply with applicable data-protection laws and include safeguards to ensure your data remains secure.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in regulations or business operations. The updated version will always be posted on this page with a new “Last Updated” date.

Last updated: June 08, 2026

10. Contact Information

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at support@tatejacob.com. For the purpose of applicable data protection laws, we are the data controller of your personal information.